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Shipping & Returns

Delivery Information

1. Free shipping worldwide!

2. ship by air express, such as USPS, EMS, DHL, TNT, etc., on their door-to-door service. Depending on the country, we will choose the most convenient air express to you.

3. When you finish your order, we will begin processing your order within two hours. It usually takes 1-2 working days to prepare your order.

4. For EMS, delivery time is about 3-7 working days. For free shipping, it may take about 10-15 business days to deliver according to different delivery means you select.

5. We are not responsible for incorrect or undeliverable addresses. Please make sure your shipping address is correct delivery.

6. We will provide the tracking number and tracking via e-mail to contact you.

I'm going to be charged shipping?

Shipping and handling a big difference when the material and sheet processes and values its final shipment destination. In shipping and handling rate was posted in the description of each item, is not negotiable. When ordering, please consider this.

How can I track my goods?

Before the end of the next business day to ship your purchase after we have checked out. We'll send you an email with a tracking number so you can check your progress on a carrier delivery site.

How should I do if my shipment never arrives?

Please allow up to 10 working days for your project delivery. If it still does not arrive, please click on the site's "contact us" button contact us. We will contact you shortly.

How do I send goods to a different location?

In our checkout process, specify your purchase to be shipped. It may be different from your credit card billing address. You can specify any cargo destined for the street address.

exchange

Replacement product, please send us an email, and tell why. Then, we will provide you with further instructions. This product can offer them in exchange unworn 8 days of the date of receipt, and in the original condition with all original packaging. When an exchange to return an item, please make sure your name, address, phone number and instructions explicitly. All shipping costs associated with the exchange of goods is the consumer's responsibility.

return

When you complete satisfaction is our top priority, long-term business between us, we offer the return and exchange instruction. Before you want to return the goods, please contact us via email to discuss the first problem you encounter. Most of the time, we can provide technical support to solve the problem, you do not need to send anything back.

eliminate

If you want to cancel your order from our shop, please send us an e-mail as soon as possible. Before the project was sent, you can cancel the order.

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